Thursday, September 9, 2010

Wireless call quality, Verizon leads, AT&T trails

According to J.D Power and Associates Report , Verizon and Sprint lead the pack with respect to call quality. AT&T lags in most of the regions. So the issues are just piling up for AT&T. One of the biggest plus for AT&T is the exclusivity of iPhone, and iam sure AT&T will fight tooth and nail to keep it intact. Loosing exclusivity on iPhone is going to be a very bad news for AT&T. With such a bad call quality rating, it will be a hard sell for them to keep the subscribers intact loosing iPhone. Verizon on the other hand is sitting pretty with a good network, and call quality very good in most of the regions except for some. J.D Power sites that one of main reason subscriber will switch carrier is dropped calls. So with Verizon iPhone launch rumor, they can surely expect lot of disgruntled AT&T subscriber switching over to Verizon.

I think it makes sense for both Apple and Verizon. Apple needs to find new avenues to sell its flagship product. With android catching up fast, launching iPhone with more operators is the best bet for Apple.

Below is call quality rating for different regions. The call quality rating was calculated based on dropped calls, failed call connection on the first try, voice distortion, echoes; no immediate voicemail notification and no immediate text message notification.

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